The 2008 Speech Technology Excellence Award distinguishes companies who have made significant contributions improving speech applications for their clients. Speech technology has become more prevalent in telephony-based applications and in hand-held computers, kiosks and mobile applications.
“Winners of the Speech Technology Excellence Awards have demonstrated to the editors of Customer Interaction Solutions that their products are exemplary in the speech technology industry. These products have proven superior capability and ultimately improved the bottom line for customers,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. “With new products and whole new categories of products in the contact center space, it is tough for our readers to keep up with the latest and greatest products and services. The 2008 Speech Technology Excellence Award offers a way to distinguish those companies successfully embracing technologies that give them the competitive edge over contact centers failing to embrace speech solutions.”
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